3 September 2009
You mean if I
don’t have kids I’m not a good writer?
Of course
not.
What I'm saying is that readers are like
kids. And if you know how to deal
with kids you’ll be able to appeal to readers a bit better.
How is
that? Well, let’s think about kids’
behaviour.
Kids are impatient
They wriggle
and squirm. They get bored
easily. They have short attention
spans.
Have you ever
picked up a book and started reading – only to put it down after about twenty
pages because you just couldn’t get into it? That’s happened to me more than once! (I’m such a big baby.)
I want the
author to grab my attention, to pull me into the story and keep me occupied
with juicy details and fast-paced action.
Kids need to be led
Children’s short
attention spans require that you sometimes need to take them by the hand and
lead them to where you want them to be.
If you don’t
precisely spell out the action you want your reader to take, they’ll go off
somewhere else and forget everything you’ve said.
Kids are easily distracted
Have you ever
taken a child to Toys ‘R Us? Mistake.
If you and your
kids walk into the store just to ‘window shop’, the kids will run wild, going
from one toy to the next to the next – never stopping for long.
And if you tell
them that you’ll buy them one toy – what do they do? They pick up one thing, then another, then another – and
look at you with dismay. They
might even ask you to buy two or three toys. They just can’t decide.
Kids ask ‘Why?’
Why do I have
to eat the broccoli, Mommy? Why do
I have to go to school? Why is the
sky blue, Daddy? Why do I have to
brush my teeth and go to bed?
Parents will sometimes
carefully explain the reasons why.
But after a while, even the most patient among us will just say,
‘Because I said so – and I’m the boss.
That’s why!’
So how do you deal with your readers (kids)?
I’m impatient
Respect your
reader’s time. Give only the
information that is relevant to your purpose. Organise the information logically, and put related
information together so that it’s easy to follow.
Lead me
State a very
clear and precise action your reader needs to take. If the action involves several steps, number them like
instructions. You may need to
include the action more than once, but stating it at or near the end of the
document is best.
I’m distracted
Limit a
document (especially emails) to one subject – and try to limit the reader’s
action to a single item. Don’t be
tempted to write about two things in the same email. Write a separate one.
Why?
Even if you’re
the ‘boss’ (or the authority on a topic), saying ‘because I said so’ is no way
to build trust between yourself and your readers. Show them the respect they deserve. Give support to any proposal – the reasons why your idea is
a good one. Carefully document any
evidence that supports your argument.

